Privacy Policy

Last updated: 9 December 2025

1. Introduction

Welcome to LiveSpill ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Personal Information

When you create an account or use our services, we may collect:

  • Name and email address
  • Profile information (username, profile picture)
  • Authentication credentials
  • Device identifiers and information

2.2 Usage Information

We automatically collect information about how you interact with our app, including:

  • Shows you follow and watch
  • Messages and reactions you post
  • App usage patterns and preferences
  • Technical data (IP address, browser type, operating system)

3. How We Use Your Information

We use your personal data to:

  • Provide and maintain our services
  • Personalise your experience and show recommendations
  • Enable real-time chat and community features
  • Send you notifications about shows and updates
  • Improve our app and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Other users: Your public profile, messages, and reactions are visible to other LiveSpill users
  • Service providers: Third parties who help us operate our services (e.g., cloud hosting, analytics)
  • Legal requirements: When required by law or to protect our rights and safety

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymise your personal data, except where we are required to retain it by law.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your personal data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Cookies and Tracking

We use only essential cookies required for the operation and security of the service. For full details of the cookies and local storage we use, please see our Cookie Policy.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last updated" date above.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

This privacy policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.